Returns & Exchanges

Every Space Dinosaurs item is printed to order just for you.

Damaged, defective, misprinted, or wrong item (within 30 days)

If your order arrives damaged, defective, misprinted, or you received the wrong item, we'll fix it at no cost to you and you won't need to ship anything back. Email us at supplyco-support@spacedinosaurs.com within 30 days of delivery with your order number and a clear photo of the issue. We'll send a free replacement, or issue a refund if a replacement isn't possible.

Changed your mind, or ordered the wrong size or color? (within 14 days)

We're happy to help within 14 days of delivery. Because every item is made to order, you won't need to ship the original back - it's yours to keep. Submit a Replacement or Refund Request and our support team will review it. If approved:

  • Refund: we'll refund the item price to your original payment method. Original shipping isn't included.
  • Replacement: we'll send you a single-use code to reorder the correct size or color; the replacement order ships at your expense.

Lost in transit

If tracking shows your package didn't arrive, email us at supplyco-support@spacedinosaurs.com within 30 days of the estimated delivery date and we'll help track it down or reship it.

Wrong or incomplete address

Please double-check your shipping address at checkout. If a package is returned to us because of an incorrect or incomplete address, we'll reach out to arrange a reship at your expense.

Refunds

When approved, refunds are issued to your original payment method within 2 business days and typically appear within 5 to 10 business days, depending on your bank. For change-of-mind and wrong size or color requests, refunds cover the item price only; original shipping is non-refundable.

International orders

Because our products are made to order, they're exempt from standard change-of-mind withdrawal rights, including under EU consumer rules. Coverage for damaged, defective, or lost items still applies as described above.

Need help?

For damaged, defective, or lost orders, email supplyco-support@spacedinosaurs.com with your order number and a photo. For a size or color change or other request, use our Replacement or Refund Request form. We aim to respond within 2 business days.